Small and medium sized items typically ship via U.S. Postal Service (USPS) Priority Mail/Flat Rate. Once your package is dropped off at our local post office, you will receive tracking information from USPS to the email provided.

Large and irregularly sized items ship via United Parcel Service (UPS) or U.S. Postal Service (USPS) Priority Mail/Flat Rate, These items typically take longer to ship and may require special packing, please allow extra time for delivery..

We are proud to reuse packing materials from just about anywhere. We care for the land by reusing every little bit of clean cardboard, bubble wrap, and paper we can get our hands on. This thoughtful reuse of packing is one step we can take to show our planet love.

I do live in a very rural location, and I wouldn’t change it for the world, it does take longer for items to arrive/ship. I will keep you updated on your purchase status so that you will know when to expect the delivery of your piece.

While we do our best to securely package all shipped items, sometimes damage happens. Rest assured that your purchase is insured, and we are able to provide a replacement.

If your order is damaged in transit, please complete the following steps as soon as possible so we can contact you and collect additional information if needed. Email us with any additional questions or concerns.

Take the following photos showing as much detail as possible, and make sure to keep all packaging material/boxes/broken pieces:

One photo of the damaged item

One photo of the packaging material used inside the box (bubble wrap, cardboard dividers, etc.)

One close-up photo of the shipping label with tracking number

Two photos displaying all six sides of the package – one should show the top and two sides, the other should show the bottom and opposite sides

Email your name, phone number, date and location of purchase, scan or photo of original purchase receipt, and above package/item photos (JPG or BMP format only) to afbfineart@gmail.com.

Please note that purchases may only be exchanged for items of similar value or store credit. Refunds are not offered, all sales are final.

Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

We are committed to protecting your privacy and will not sell your personally identifiable information (PII) to anyone. As with most websites you visit, please note that we may collect PII when you visit our website. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the pages you visited.